Terms of Sale:
Terms of sale are NET
30 DAYS. On all open accounts, a 1% service charge on the unpaid
balance will be assessed for every succeeding month until the account
becomes current. If the account exceeds the open account limit as
determined by PBM, Inc's financial department, all shipments will
be held until the account is within standard terms or shipments are
made on a COD basis.
Freight Terms:
All purchases will be shipped F.O.B. Irwin, PA, except where otherwise
negotiated by PBM's Inside Sales Representatives.
Minimum Order:
$100 Rep Net Minimum per order.
Returns:
PBM manufactures to order. Goods may not be returned for any reason
without approval by PBM, Inc. and without being accompanied by a Return Material
Authorization (RMA) and under the following conditions: (a) Where the goods shipped
by PBM (I) do not conform to the description of the goods in the PBM contract
of sale, (ii) included a defect in material or workmanship at the time of shipment
or (iii) otherwise do not fulfill PBM's obligations under the contract. (b) Where
the goods (I) are returned to PBM within 30 days after PBM's original shipment
of the goods,(ii) are not specially ordered items, (iii) are in their new and
unused condition and (iv) are identified by their original sales order number.
PBM will bear all freight charges on returns covered by paragraph (a) above.
Customer will bear all freight charges resulting from returns covered by paragraph
(b) above, and all returns to which paragraph (b) above is applicable will
be subject to a restocking charge of 25% of the price which the customer paid
to PBM for the standard goods returned. Additional restocking charges will
apply to polished valves and automation and accessories. Under no circumstances
is overstocking by a representative or customer a valid reason for return of
any item. Return Material Authorizations are valid for a period of (90) days
from issue and are void and unusable at the end of this period. Thecustomer
is responsible for assuring that proper packaging protects the valves in new
and reusable condition. Any damage resulting from improper packaging will be
accessed by PBM and added to the restocking charge.
Warranty:
PBM, Inc. warrants it's products against defects in material and
workmanship when used in those applications approved by PBM, for a period of
one (1) year from the date of original shipment by PBM. PBM's liability under
it's warranty shall be limited to repair or replacement, at PBM's option, of
such defective products, F.O.B. factory.
Limitation of Liability:
Customer acknowledges and agrees that PBM's sole responsibility
or liability in the case of any breach of the foregoing warranty, shall be
for PBM, at PBM's election, to repair or to provide a replacement for the product
or portion thereof with respect to which such warranty contract is breached
or to return all payments made by customer with respect to such product or
portion thereof.
Responsibility:
Any product claimed to be defective must by returned by Customer
prepaid for inspection. Items showing abusive or improper use, used for purposes
other than intended or having been altered in any manner will not be repaired
or replaced except at the expense of the Customer. Products found to be defective
by our examination will be repaired or replaced at no expense to the user if
such is through our omission or error.
Damage in Transit:
All items are carefully packed when leaving our plant and
we cannot be responsible for damage after shipment has been delivered to the
carrier. All claims for damaged or lost merchandise should by made to the carrier.
Cancellations:
Orders for standard inventoried products are subject to a cancellation
charge of 10% to reimburse PBM, Inc. for costs incurred. This charge will be
levied on all orders canceled after seven (7) calendar days from order entry.
Orders for non-standard or special valves or components, including resale items,
are not subject to cancellation after such order has been acknowledged to Customer
or end user. Any exceptions to this clause must appear in written agreement
prior to placement of order.
Disclaimer:
Due to continuous product improvements, PBM, Inc. reserves the
right to modify or change design without incurring any liability to furnish
or install such modifications or changes on products previously or subsequently
sold.
Prices:
PBM Inc. reserves the right to change published prices and other terms
and conditions of sale without prior notice.
Rush Orders:
Orders requesting shipment of valve spare parts within 24 hours,
or valve assemblies within 48 hours, of receipt of order by PBM, Inc. may be
charged 10% over the net prices otherwise applicable.
Delivery Schedule:
Shipment shall be made by PBM in accordance with PBM's normal
delivery schedule.
Field Service Charges:
Upon the Customer's specific request to PBM, PBM will
provide the services of a field service representative. Except where the necessity
for the services of the field service representative results solely from acts
or omissions for which PBM is responsible, Customer will pay for such field
services at PBM's current prevailing daily field service rate plus all expenses
incurred by the filed service representative.
1070 Sandy Hill Road Irwin, PA 15642 Phone: 724-863-0550 Fax: 724-864-9255 info@pbmvalve.com